At TechRealize, we inspect, pack, and dispatch our products directly. Below you’ll find information about shipping costs, processing times, delivery estimates, and order tracking.
Shipping Destinations & Costs
We offer free standard shipping to most countries and regions. Some destinations may incur a shipping fee due to local delivery costs or import requirements.
If you are unsure whether free shipping is available for your destination, please contact us at sales@techrealize.com before placing your order.
Order Processing Times
Processing time is the time needed to prepare your order before it ships.
| Order type | Estimated processing time |
|---|---|
| Standard products | 1–3 business days |
| Customized products | 8–10 business days |
During processing, we review the vehicle compatibility information provided, inspect the products, and prepare your order for shipment.
Processing times may vary depending on product availability. We do not dispatch orders on weekends or public holidays.
Estimated Delivery Times
Standard shipping typically takes 7–15 business days after dispatch, depending on your destination.
Your estimated arrival time includes both processing and shipping:
Estimated arrival time = Order processing time + Shipping time
Delivery estimates are not guaranteed. Public holidays, customs inspections, and carrier delays may affect when your order arrives.
Expedited Shipping
Expedited shipping may be available for an additional charge.
If you need your order by a specific date, please contact sales@techrealize.com before ordering so we can confirm available shipping options, estimated delivery times, and costs.
Expedited shipping reduces transit time only; order processing and custom production times still apply.
Shipping Confirmation & Tracking
Once your order ships, we’ll send you a shipping confirmation email with your tracking number.
Please allow up to 48 hours for tracking information to appear or update after you receive the confirmation email.
You can track your shipment through 17TRACK or the carrier’s website. Depending on the destination and shipping method, carriers may include USPS, 4PX, YunExpress, DHL, or FedEx.
If you haven’t received your shipping confirmation, please check your spam or junk folder before contacting us.
Pre-Orders, Backorders & Split Shipments
If your order includes both in-stock and pre-order or backordered items, we will dispatch the available items first and ship the remaining items once they become available.
Your order may therefore arrive in separate packages. Receiving only part of your order does not necessarily mean an item is missing. Please check your shipping confirmation emails or contact us for assistance.
Customs, Import Duties & Taxes
International orders may be subject to import duties, taxes, or customs clearance fees charged by the destination country.
Unless these charges have already been collected at checkout or explicitly included in your shipping arrangement, they are the recipient’s responsibility.
These charges vary by destination and are determined by local authorities. For more information, please contact your local customs office before ordering.
Customs processing may also delay delivery beyond the estimated shipping timeframe.
Shipping Address Changes
Please check that your shipping address is complete and accurate before placing your order.
If you need to correct an address, email sales@techrealize.com as soon as possible with your order number and the correct address.
We’ll do our best to update your details before dispatch, but address changes cannot be guaranteed once an order has been processed or shipped.
Damaged, Incorrect, Defective or Missing Items
If your delivery arrives damaged, contains an incorrect or defective item, or appears to be missing an item, please contact sales@techrealize.com, preferably within 7 days of delivery, so we can investigate promptly.
Please include:
- Your order number.
- A brief description of the issue.
- Clear photos of the affected items and packaging, where applicable.
Please keep the packaging while we review the issue. We’ll assess the situation and help arrange the appropriate next steps.
For return eligibility and warranty coverage, please see our Return Policy.
Contact Us
For questions about shipping, tracking, or delivery, email sales@techrealize.com. Please include your order number if you have already placed an order.